Do more with Cisco Finesse by adding more gadgets with NovelVox’s Finesse Gadget Designer. This simple designer studio lets you create a gadget in a simple drag and drop environment.
Join Live demo to learn about.
- Creating Gadgets with Cisco Finesse Gadget Designer
- Choose from library of pre-built gadgets including…
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- Agent Chat or Group Chat Gadget
- Screen Pop Gadget
- Supervisor Gadgets
- Agent Scripting Gadgets
- Call Follow ups
- keyboard shortcuts for common agent actions
- Focus Agent Finesse Page automatically on call arrival
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- Multi-language Gadgets
- Dynamic screen switching based on call variables
- Dynamic screen switching based on user roles
- And more
- Integrate Cisco Finesse with 3rd party applications like CRM, Ticketing software, Bespoke application, etc with ready integration
- Edit and change layout per your business needs
- Choose from library of industry wise desktop templates
