Book a Demo
Bring the Power of Salesforce into Your Contact Center Workspace—No Switching Screens – Better Than Standard CTI Connector
Learn More
NovelVox
   See all Demo Videos
Webinar

Novelvox Cisco Finesse Gadget Designer Studio

Do more with Cisco Finesse by adding more gadgets with NovelVox’s Finesse Gadget Designer. This simple designer studio lets you create a gadget in a simple drag and drop environment.

 

 

Join Live demo to learn about.

  • Creating Gadgets with Cisco Finesse Gadget Designer
  • Integrate Cisco Finesse with 3rd party applications like CRM, Ticketing software, Bespoke application, etc with ready integration
  • Choose from library of pre-built gadgets including… -Agent Chat or Group Chat Gadget -Screen Pop Gadget -Supervisor Gadgets -Agent Scripting Gadgets -Call Follow ups -keyboard shortcuts for common agent actions -Focus Agent Finesse Page automatically on call arrival -Multi-language Gadgets -Dynamic screen switching based on call variables -Dynamic screen switching based on user roles And more
  • Edit and change layout per your business needs
  • Choose from library of industry wise desktop templates
  • Transform your Contact Center with AI and digital omnichannel engagement
  • Adopt Intelligent Virtual Assistant using Google Dialogflow or IBM Watson
  • Increase Customer Satisfaction using sentiment analysis
  • Boost productivity with balanced Human and AI CX Strategy
Watch Webinar
Leveraging WhatsApp for Customer Service with Conversational AI
Watch Video
NovelVox
Leveraging WhatsApp for Customer Service with Conversational AI
Watch Video

Products

Cisco Finesse Gadget Applications
NovelVox Designer Studio

Resources

Modern Contact Center Solutions for Evolving Customer Needs
Cisco Finesse 12.0: Enhanced Caller & User Experience
5 Ways in Which Chatbots Help Cisco Finesse Contact Centers Deliver a Better Citizen Experience
Smart CTI Connector for Webex Calling
Smart CTI Connector for Webex Calling
Implementing AI in Modern Contact Center
Download Whitepaper

Related Webinars

Why WhatsApp is now an essential channel in your CX Strategy

Making Transition to Cisco WebexCC with Industry Specific Integrations

Drive Digital First Customer Journey From Your Cisco Finesse Contact Centers

Explore more Webinars

Follow Us

Facebook Youtube Linkedin Instagram
cmmi-level-3
AICPA SOC 2 Type II Certified

Products

Integrations

Resources

Company

Partners

Request a Demo

  • This field is hidden when viewing the form
  • This field is for validation purposes and should be left unchanged.

Build, Grow, and Scale Your Way

Referral Program

Bring us more sales opportunities through referrals and get rewarded for every referral that becomes our customer.

Reseller Program

Get certified to include NovelVox products in your offerings and get a commission each deal when you resell.

Implementation Program

Develop your own integrations with NovelVox and get access to all our pre-built tools and proprietary solutions.

In a hurry?

Connect with us right away through instant chat.
  • (928) 864-5100

Request to Become a Partner

  • This field is hidden when viewing the form
  • This field is for validation purposes and should be left unchanged.

Your data is securely managed. To know more, visit our Privacy Policy

Refer an Opportunity

  • About Yourself

Download Guide

  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • This field is for validation purposes and should be left unchanged.

Request to Become a Partner

  • This field is hidden when viewing the form
  • This field is for validation purposes and should be left unchanged.

Subscribe to our free newsletter and get blog updates in your inbox

Watch Video

  • This field is hidden when viewing the form
  • This field is for validation purposes and should be left unchanged.

Watch Video

  • This field is hidden when viewing the form
  • This field is for validation purposes and should be left unchanged.

Overview

  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 100+ third-party applications.
  • 100+ third-party app integrations
  • 15+ Years of Experience
  • 350+ Deployments in 20+ Countries

In a hurry?

Connect with us right away through instant chat.
  • (928) 864-5100

Explore NovelVox Solutions

We will reach on the below details
  • This field is hidden when viewing the form
  • This field is for validation purposes and should be left unchanged.

Your data is securely managed. To know more, visit our Privacy Policy

Download Use Case

  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • This field is for validation purposes and should be left unchanged.

Request a Demo

  • This field is hidden when viewing the form
  • This field is for validation purposes and should be left unchanged.

Fill up the form to watch the video

  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • This field is for validation purposes and should be left unchanged.

Fill up the form to watch the video

  • This field is hidden when viewing the form
  • This field is for validation purposes and should be left unchanged.

Overview

  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 100+ third-party applications.
  • 100+ third-party app integrations
  • 15+ Years of Experience
  • 350+ Deployments in 20+ Countries

In a hurry?

Connect with us right away through instant chat.
  • (928) 864-5100

Download Brochure

We’ll send the brochure to the details below
  • This field is hidden when viewing the form
  • This field is for validation purposes and should be left unchanged.

Your data is securely managed. To know more, visit our Privacy Policy