Novelvox Cisco Finesse Gadget Designer Studio

Do more with Cisco Finesse by adding more gadgets with NovelVox’s Finesse Gadget Designer. This simple designer studio lets you create a gadget in a simple drag and drop environment.

 

 

Join Live demo to learn about.

Creating Gadgets with Cisco Finesse Gadget Designer

Integrate Cisco Finesse with 3rd party applications like CRM, Ticketing software, Bespoke application, etc with ready integration

Choose from library of pre-built gadgets including… -Agent Chat or Group Chat Gadget -Screen Pop Gadget -Supervisor Gadgets -Agent Scripting Gadgets -Call Follow ups -keyboard shortcuts for common agent actions -Focus Agent Finesse Page automatically on call arrival -Multi-language Gadgets -Dynamic screen switching based on call variables -Dynamic screen switching based on user roles And more

Edit and change layout per your business needs

Choose from library of industry wise desktop templates

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