HubSpot Smart CTI Connector for Cisco & Avaya Contact Center

Unify your business phone system with HubSpot and unlock a new level of Agent Productivity. Leverage HubSpot Smart CTI Connectors to handle calls without switching screens.

HubSpot CTI Connector

14+

Years of Expertise

300+

Deployments in 20+ Countries

98.7%

Retention Ratio

Empower Agents with
One Intuitive Interface

HubSpot CTI Connector integrates your business phone system with HubSpot CRM seamlessly to empower agents with an intuitive interface for all call controls and actions. The automatic screen pop feature enables agents to handle interactions directly from the HubSpot CRM, eliminating the need to toggle between applications for relevant customer information.
Empower Agents with One Intuitive Interface
Personalize Caller Experience

Personalize Caller Experience

Leverage HubSpot CTI Connector to hyper-personalize the interaction process of agents and customers. It equips agents with the optimized interface for proactive assistance to solve customer queries swiftly and ensure delightful CX. This reduces Average Call Handle Time and boosts revenue.

Drive Agent Efficiency to Deliver Results

HubSpot CTI Connector offers advanced call controls like consult, transfer, and conference, allowing agents to handle calls more efficiently. Features like click-to-call and screen pops enable contextual conversations between agents and customers. Furthermore, knowing callers before answering the call helps deliver a personalized customer experience and builds brand loyalty.
Drive Agent Efficiency to Deliver Results

Enhance Supervisor Capabilities

HubSpot CTI Connector facilitates supervisors with high-end capabilities by ensuring state-of-the-art monitoring tools & actions to enhance productivity. These capabilities allow supervisors to streamline the actions for agents like make them ready, not ready, log out, and other settings based on the requirements.

Reduce Average Handling Time

Customizable and integrated HubSpot CTI allows your agents to quickly identify customer queries and resolve calls faster. This seamless HubSpot integration will not only improve agent productivity but simultaneously lower AHT and FCR.

Dedicated Customer Success Manager

24/7 Support &
Training

Self Help YouTube Channel

Ready to uplevel your customer experience and convert more leads?

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