Zendesk CTI Connector

Take agent efficiency to the next level with Zendesk CTI Connectors. Improve contact center productivity with seamless CTI integration and cut costs through lower AHT and FCR

Zendesk CTI Connector

14+

Years of Expertise

300+

Deployments in 20+ Countries

98.7%

Retention Ratio

Enhance Customer Experience

Delight your customers by greeting them with their first names. Give your agents a unified view of caller details and call controls on one screen to offer a personalized customer experience.
Zendesk CTI Connector
Zendesk CTI Connector

Improve Agent Productivity

Empower your agents with an integrated platform offering advanced, not just basic, call controls and Zendesk capabilities altogether at one place.

Boost Supervisor Monitoring Capabilities

Maximize supervisor capabilities by providing them with advanced monitoring tools and actions. With Zendesk Connector, supervisors can easily make agents ready, not-ready, logout, and more basis the requirements.
Zendesk CTI Connector
Zendesk CTI Connector

Reduce Average Handling Time

This easy-to-customize, single sign-on, and integrated Zendesk CTI gives your agents the ability to resolve calls faster. The seamless Zednesk CRM CTI integration results in lower AHT and FCR, thereby improving productivity.

Enhance efficiency

Zendesk CTI connector makes your agents more efficient by letting them dial contacts quickly, log calls instantly, add call notes rapidly, and more.
Zendesk CTI Connector

Dedicated Customer Success Manager

24/7 Support &
Training

Self Help YouTube Channel

Ready to uplevel your customer experience and convert more leads?

Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals

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