Cisco Finesse Gadget Applications for Call and Contact Centers
Compatible with UCCX, UCCE, PCCE and CUCM
Be able to add or remove Cisco Finesse gadgets anytime as per your business needs. Make use of our pre-built gadgets or add any extra functionality to your agent desktop as and when required.
Years of Expertise
Deployments in 18+ Countries
Agent Performance Dashboard Gadget
Performance and progress move parallelly but requires regular tracking and analysis. Agent Performance Dashboard Gadget keeps the agents informed about their KPIs, analyze call handle time, call volume, and more in comparison to other agents. This call center dashboard is a self-driver that measures efforts in real-time and motivate agents to do better. A supervisor can easily get a track of who is doing what with a screen single screen view.
Customer Management Gadget
Agent to Agent/Supervisor Chat & Broadcast Gadget
Agent Personal Phonebook Gadget
Agent Scripting Gadget
Call Disposition Gadget
Seamless Integration with
Dedicated Customer Success Manager
Self Help YouTube Channel
Ready to uplevel your customer experience and convert more leads?
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