Augment Five9 Performance for Healthcare, Banking, Credit Union & Insurance
Deliver Unmatched Business Value to Fuel Future Growth
Personalized Customer Experiences
Seamless Third-party Integrations
Maximize Agent Productivity
MAKE YOUR FIVE9 INDUSTRY READY
Industry-centered Five9 Contact Center Solutions
Healthcare
Banking & Finance
Insurance
Credit Union
Elevate Agent Experience to Make Your Business Growth Remarkable
Unified Experience
Automated Workflows
Better Efficiency for Higher CSAT
Achieve Higher Agent Productivity with the Right
Set of Tools
Integrated Knowledge Base
Personalized Agent Dashboards
THIRD-PARTY INTEGRATIONS WITH FIVE9
Seamlessly Connect Five9 with Third-party Applications
- Built-in Integrations
- Flexible Deployment Options
- Industry and Business-specific Customizations
- Instant Integrations
What our customers say
Mohammed Yasin
Agent desktop by NovelVox ensured better agent and customer experience. Its ability to easily customize and create gadgets as per our needs is truly amazing.
Mark Coleman
We no more need to worry about exposing all customer information from CRM and our internal data to agents. Agents now have access to only that information which they require for handling calls. We explored many solutions but NovelVox was the only one who delivered it. It’s been working great so far.
Tim Nicholas
NovelVox has helped us improve the overall agent-customer experience with not just the screen pop application, but also by building a desktop as per our specific requirements. It’s exactly what we needed.
Audrey Hill
I research and found NovelVox to be the one support with the condo with the different applications from ServiceNow to Salesforce to Excel, so with the different applications with one product they are so flexible.
Ready to uplevel your customer experience and convert more leads?
Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals
