Unified agent experience for personalized CX
Drive productivity with integrated experience
Engage with customers across digital channels
Transform & scale CX with Conversational AI
Historical reporting for informed decision-making
Optimization performance with real time monitoring
Artificial Intelligence in Your Contact Center: Boost CX with Intelligent Automation
Discover 10 Questions You Need to Ask Before Upgrading to An Omnichannel Platform
Unified Communications - The Key to Business Success in a Hyper-dynamic Business Landscape
Improve CX and Automate Workflow with an Enhanced Salesforce Implementation
Leveraging WhatsApp for Customer Service with Conversational AI
Implementing AI in Modern Contact Center
We know brains work the best when free, so we never bound employees with stringent work timings. You are free to work from home and have flexi work timings.
In addition to numerous annual leaves, we value your extra efforts poured in organization’s tank. So, there are shift allowances/weekend working allowance, incentive and variable compensation plans and more.
We value your compromises made with family for excellent work output and offer subsidized group medical insurance, Provident Fund scheme, etc.
The great contributions do not end at awards & recognitions. We conduct endless learning and development programs, such as personal development programs, capability building, executive coaching for budding leaders, competency-based training program & more.
Work and fun are two sides of the same coin. To keep the team energized, we organize various fun and team building activities every Friday.
We work hard to keep our employees delighted with at the NovelVox office or outside. So, we organize employee wellness and certification programs. We offer onsite opportunities, corporate discounts, food coupons and a lot more.