As the adoption of cloud contact centers increases, it’s becoming increasingly important to optimize the contact center for nextgen performance with the right integration.
Optimize Cisco Webex Contact Center performance with NovelVox Integrations helping drive personalization to deliver the best in class customer experience. NovelVox brings 12 years of Cisco contact center integration experience of servicing over 5 Fortune 500 companies and 200+ enterprises across 20 countries.
Watch this webinar & Redefine Customer journey with Unified Agent Desktops for Webex CC
- Seamless Transition: Learn how to seamlessly transition to Webex CC from Cisco CCE/X, PCCE or any other contact center without loosing any current integrations.
- Business Workflows: How to configure and automate integrated business workflows to boost agent productivity
- 360-degree view: Access complete customer details and omnichannel interaction history on a single interface
- 75+ Ready Integrations: Optimize performance with Industry-specific integrations and agent interface