Revolutionize Your Business with Conversational AI
Humanize Customer Experience at Scale
Start instantly with a pre-built BOT
made for your enterprise
Go live in no time with your business-optimized bot and 100s of predefined intents
and built-in integrations — and be productive from DAY 1
Optimize Genesys Cloud, Connect & Engage
Advance your Cisco Finesse to Webex CC
Accelerate Avaya Aura Contact Center
Enhance Amazon Connect Agent Experience
Supported NLP Engines
Made For You
Banking & Finance
Real time customer service for today‘s brands
better consumer experience
Boost Sales and Improve Customer Relationships
through Next-Gen Support
Drive real results with omnichannel conversational AI. Serve customers in real time, no
matter when and where they choose to contact you. Deliver world-class service at scale by
employing both human agents and InfiBOT.
Reduce caller wait
time by 80%
Automate 73% of
Design your customer journey with conversational AI
Leverage powerful AI Engines for your unique business needs
Use Google Dialogflow and IBM Watson integrations together with InfiBOT’s builder and designer to create the flow and look that are completely unique to your business.
Help where your customers need it with Omnichannel engagement
Solve issues and accept requests where your customer need it with InfiBOT’s omnichannel engagement.
Start conversations on any channel and continue them on any other channel seamlessly, without losing context. Manage all conversations in one place – no matter what channels your customers use.
Create more human experiences
for customers and employees
InfiBOT continuously analyzes both user data and session data to provide relevant answers, and switches context effortlessly along with the customer.
Move beyond engagement, solve customers requests seamlessly with the right Integrations
Integrate your CRM or contact center, go-to industry tools and 3rd party platforms to have all customer data readily available.
Connect your knowledge base and enable your customers to self-serve and get answers instantly.
Design premium, engaging experiences that
Build Customer Loyalty
Show them you care.
Personalize conversations based on lead or customer data, browsing data, past interactions, CRM score and more.
Deliver proactive service that truly wows.
Stay one step ahead! InfiBOT predicts what customers want to see before they know they want to see it and offers content and actions that help customers resolve issues and get to their goals faster. That’s customer assistance done right!
Go live faster
methodology, you can build conversational AI and Go live faster.
Define your customer
journey and common user
Scale customer interactions across digital channels
Go live across channels
in no time
Enable hassle-free global support
Create Seamless Experiences
across Customer Journey
Drive performance in each department with conversational AI
silos and optimize data sharing to enable continuous customer experience across-
departments – securely.
Capture and convert more website visitors into leads. InfiBOT engages prospects based on their behavior on site and suggests next steps, helping you fill up the funnel for your sales team.
Engage, segment, and convert leads automatically with smart conversational AI. Qualify prospects via live chat, share information, book calls and enable sales without agent assistance.
Resolve customer requests in minutes. InfiBOT works for you 24/7 and handles a large volume of customer requests, both simple and complex, freeing up agents’ time to focus on critical tasks.
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