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Cisco Finesse Unified Contact Center Solutions

Agent
Desktops

Unified Agent Desktops for Cisco, Genesys and Avaya Platforms

Finesse Gadgets

Agent Scripting

Supervisor
Desktops

Supervisor Desktops for Cisco, Genesys and Avaya Platforms

Mobile
Solutions

Supervisor Dashboard for iOS and Android

Mobile Field Agents

Reporting Mobile

iVision
Wallboards

Performance Wallboards

Seat Plans

Gamification Wallboards

Digital Signage

Custom
Reporting

Reporting Plus for Cisco, Genesys and Avaya Platforms

Application
Customization

Optimized Agent and Supervisor Desktop Design

Universal Application Connector

Professional Services

Upcoming LIVE DEMOS

iVision Pure Cloud / iVision

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Products by Industry

Banking and Finance
Insurance
Healthcare
Telecom Providers

Professional Services

Tell us what you need and we’ll build it. We can help with Agent and Supervisor Desktops, Wallboards, and 3rd Party Application Integration.

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Mobile Solutions

iVision Touch
Finesse Mobile Agent
Reporting Plus

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2018 Cisco Customer Journey Solutions Sales Summit
Oct 31 – Nov 1 | New Orleans, USA

Latest Blog

Top Trends of Contact Center Wallboards & how they affect wallboard design?

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