Win Cross-sells and Up-sells with Hyper-personalized Offers
Prepping up your customer service agents for enhanced demand generation
Download Use Case
Research shows, customer service teams interact with customers up to 15 times more than sales teams. This means that your call center agents can effectively contribute to drive cross-sell and up-sell services through regular one-on-one interactions with customers. To enable, it’s imperative to empower your agents with right integrations that showcase the most-relevant customer information – be it customer profile, past interaction, most-relevant offers, discounts, etc – at the right time.
Read this use case to learn about must-have agent desktop integrations and ways to empower your agents, enabling them to boost demand generation during live interactions.
Key Highlights:
Download this use case to learn about:
Why pitching same, repetitive offers won’t work
How to equip customer service teams with right pitch/discounts
Driving hyper-personalization with unique agent desktop integrations
Analyzing customer purchase capacity & past preferences
Achieving higher customer satisfaction with personalized offerings
Win Cross-sells and Up-sells with Hyper-personalized Offers
