Supercharge Dialpad Performance Across
Credit Union & Healthcare
Accelerate Business Growth with Improved Agent Experience
Personalized Customer Experience
Seamless Third-party Integrations
Amplified Agent Productivity
TURN YOUR DIALPAD INTO ‘SPECIFIC INDUSTRY ORIENTED’
Industry-focused Dialpad Contact Center Solutions
Banking & Finance
Transform Agent Experience to Capture Business Growth
360 Degree Experience
Increased CSAT with Maximised Efficiency
Pre-built Tools for Dialpad Contact Center Pave the Way for Increased Agent Efficiency
THIRD-PARTY INTEGRATIONS WITH DIALPAD
Integrate Dialpad with Third-party Applications
to Maximize Business Output
What our customers say
Agent desktop by NovelVox ensured better agent and customer experience. Its ability to easily customize and create gadgets as per our needs is truly amazing.
We no more need to worry about exposing all customer information from CRM and our internal data to agents. Agents now have access to only that information which they require for handling calls. We explored many solutions but NovelVox was the only one who delivered it. It’s been working great so far.
NovelVox has helped us improve the overall agent-customer experience with not just the screen pop application, but also by building a desktop as per our specific requirements. It’s exactly what we needed.
I research and found NovelVox to be the one support with the condo with the different applications from ServiceNow to Salesforce to Excel, so with the different applications with one product they are so flexible.
Ready to uplevel your customer experience and convert more leads?
Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals