Uncovering the Power of Advance Reporting and Analytics for your Contact Center

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Webinar

Scale Up CX on WhatsApp with Integrated Digital Platform for Cisco

If WhatsApp isn’t a part of your engagement strategy, you’re missing out on an opportunity to connect with 1.5 billion users!

WhatsApp has over 500 million daily active users, and the average user checks WhatsApp 23 times a day. Across the globe, over 5 million businesses engage with customers using WhatsApp.

Create your brand and win customers for life with the world’s most popular messaging channel. Drive hyper-personalized experiences to nurture and grow business relationships, increase agent efficiency 2x with Conversational AI.

In this webinar, you’ll learn how to best leverage WhatsApp for your customer service and be the company your customers love. Future-proof your engagement strategy with CXInfnity to create hyper-personalized experiences at scale with Conversational AI.

Watch to learn

How to improve customer service experience and save costs simultaneously

Shifting from calls to WhatsApp for conversational customer service

Unlocking the full potential of WhatsApp with Conversational AI

Why NOW is the right time to adopt as part of your business strategy

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Leveraging WhatsApp for Customer Service with Conversational AI
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Resources

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6 Essential Contact Center Reports For Support Team Managers

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What to Expect in Reporting Plus 2.3.0?

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10 Ways to Engage Customers with WhatsApp Chatbot

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Top 8 Trends that Enhance Customer Experience of Digital Banking

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10 Reasons to Deploy Live Chat in Contact Center

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What’s New in CXInfinity 2.6.8 Release?

NovelVox is excited to announce the release of CXInfinity 2.6.8, supporting more powerful integrations and visual enhancements to deliver a greater customer experience. From adding another application to CXInfinity’s integration

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Smart Retail Experience: Quick Loss & Fraud Detection in Retail

Retail industry had witnessed a huge surge amid broken global supply chains in the wake of the pandemic. Though, it’s true it hasn’t risen like a phoenix, the retail industry

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5 Ways to Deploy Conversational AI Software to Boost Customer

Over the past few years, customer experience has become the only sustainable factor for competitive differentiation. According to walker study, exceptional customer experience overtook price and product. How you interact

16.08.2022

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