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Apr 25, 2023
NovelVox Enters the Webex App Hub Marketplace with its Powerful-suite of Agent Productivity Tools Designed to Empower Agents and Enhance CX for Webex Contact Centers
Apr 19, 2023
NovelVox Announces Omnichannel Amazon Connect CTI Connectors for Salesforce, Zendesk, Freshdesk, ServiceNow, and MS Dynamics
Nov 01, 2022
NovelVox introduces HubSpot CTI Connectors for Cisco and Avaya Contact Centers
Sep 21, 2022
NovelVox Introduces Intuitive Visual IVR for Cisco, Avaya, and Genesys Contact Centers
Jul 19, 2022
NovelVox Introduces BI-enabled iVision Plus Wallboards and Agent Dashboard for Cisco Webex Contact Centers
Jun 24, 2022
NovelVox Launches Smart Omnichannel CTI Connectors For Genesys Cloud Contact Centers
Jun 20, 2022
NovelVox Introduces CXInfinity 2.6, A New, Improved Digital CX Platform Empowering Contact Centers
Jun 15, 2022
NovelVox Introduces New Reporting Plus, The NextGen Analytics & BI tool for Cisco, Avaya & Genesys Contact Centers
May 24, 2022
NovelVox launches Interactive Amazon Connect Wallboards and Agent Dashboards for 360° Performance Monitoring
Feb 22, 2022
NovelVox introduces 75+ Integration Library for Cisco Webex Contact Centers, including ready integration with Banking, Credit Unions, and Healthcare core systems
