Voice & Video Chat by CXInfinity

Ensure Real-time Customer Engagement with Voice & Video Based Assistance from Anywhere

Video chat platform by NovelVox helps you connect with customers in real-time and resolve customer issues quickly.

Recreate the personalized experience
with live video chat

Transition from chat to face-to-face instantly with no third party downloads
Video Chat
Voice Chat


of users want


of consumers prefer


of agents report higher lead conversion with video chat

Increase customer satisfaction and team productivity with faster resolution

Cut down on customer wait times and unnecessary emails with immediate face-to-face video chat support.
Illustration optimize contact

Achieve outstanding customer satisfaction
with customer-centric features

Customizable Design and Language

Knowledge Base at Your Fingertips

Push Notifications

Rich Messaging for authentic conversations

One or Two-Way browsing

Secure connections

Session recording

Intelligent Routing

Personalize Every interaction

Personalize Every interaction

Convert leads and solve problems
with personalized responses

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Connect seamlessly with customers via the video chat platform

Build instant customer relation with face to face video chat

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Connect other applications with live video chat for increased customer satisfaction and higher conversion rates

Increase conversion rates with live demos and enhanced interaction

Illustration increase conversion (1)

Advanced reporting tools to help
you track what matters

Create unlimited customized reports and define reporting rules to automate data delivery
Historical & real-time reporting
Built-in customer survey module
Wallboard display of key performance stats
Ready to uplevel your customer experience and convert more leads?
Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals.
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