Voice & Video Chat by CXInfinity

Meet (face-to-face) Now, Not Later. Provide Voice & Video based assistance from anywhere

Personal touches make all the difference. Increase lead
conversion while resolving issues quickly with real-time
voice and video calls

Recreate the in-person experience

Transition from chat to face-to-face instantly with no third party downloads
Video Chat
Voice Chat


of users want
human interaction


of consumers prefer


of agents report
higher lead
conversion with
video chat

Increase customer satisfaction and team productivity with faster resolution

Cut down on customer wait times and unnecessary emails with immediate face-to-face support
Illustration optimize contact

Achieve outstanding customer satisfaction
with customer-centric features

Customizable Design and Language

Knowledge Base at Your Fingertips

Push Notifications

Rich Messaging for authentic conversations

One or Two-Way browsing

Secure connections

Session recording

Intelligent Routing

Convert leads and solve problems
with personalized responses

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Connect Hassle-Free

Build Instant Rapport

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Connect other applications with live video chat for increased customer satisfaction and higher conversion rates

Increase conversion rates with live demos and enhanced interaction

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Advanced reporting tools to help
you track what matters

Create unlimited customized reports and define reporting rules to automate data delivery

Historical & real-time reporting

Built-in customer survey module

Wallboard display of key performance stats


Ready to uplevel your customer experience and convert more leads?

Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals

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