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Co-Browse by CXInfinity
Deliver a connected, collaborative and real-time CX with a secure co-browsing software solution
Interactive CoBrowsing for onboarding, support and sales.
Delight your website visitors with real-time in real time
Ensure faster onboarding and support sessions to your customers or web visitors. Deploy co browsing solution to access your customers screen and help if they get stuck.
- Engage with customers and leads in real-time
- Be there when your customers need you
- Walk website visitors through forms, content or downloads
Co-browsing is great for
Online account management
Online credit applications
Online Forms
Online college applications
Don’t wait to be asked
Leverage AI to trigger co-browsing suggestions for idle sessions. Let bots suggest a co-browsing session or enable agents to pop on live chat personally to let your customers know help is available
Work face-to-face with customers
Launch a video chat alongside co-browsing to interact with customers in real time, while you assist them.
Streamline service with unified agent desktop
See the complete customer conversation, alongside customer data and your co-browsing session in a unified agent desktop. Maximize agent productivity with CXInfinity’s single interface CX.
- Conversations
- Knowledge base
- Case management
- Customer data
Resolve Issues quickly, convert more
leads, and keep your clients and agents
happy
No Downloads Needed
- Seamless transitions without any third-party software downloads
- Multiple browsing options are available with multi-tab capability
Annotation & Screen Control
- Decrease frustration with screen control. Simply gain permission and help walk customers to a solution
- Make notes and highlights for customers, right on their screen
One-on-one support for any industry
and application
Banking
Insurance
Government
Medical
SaaS
Transportation
Education
FinTech
Ensure better results with secure streaming
- Data-masking allows customers to hide sensitive information to ensure privacy
- Encrypted connections keep calls confidential
Industry-specific Co browsing Solutions
Made For You
30%
Increase Lead Conversion
67%
Prevent
Issues
70%
Exceed Customer Expectations
Work smarter (not harder) with these
integrations
Ready to uplevel your customer experience and convert more leads?
Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals.
