Maximize the value of your contact center metrics with NovelVox Contact Center BI & Analytics Tool
Next-gen reporting solution for Cisco, Avaya, and Genesys Contact Centers
Greater Team Collaboration & Information Sharing
Improved Data Utilization
Maximize the value of your data by keeping it at one centralized platform from where it can easily be accessed and worked upon. Manage your data smartly and save costs.
Create reports faster and more efficiently using smart reporting actions such as Schedule Reports, Create Groups, and more. Shift the focus from data wrangling to delivering excellence.
Transform data into visual insights, enabling Supervisors to monitor key performance metrics with Reporting Plus. Create reports once and generate copies in multiple formats to save time and improve productivity.
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