Customized Zendesk CTI Connector for Cisco
Deliver enhanced user experience by integrating Zendesk CTI Connector with Cisco contact centers and empower agents to raise and manage tickets in a seamless way.
Get Cisco CTI integrations within Zendesk to enhance user experience. Now agents will have an integrated single-screen view of all customer information and will no longer be required to switch between applications to fetch customer details.
Streamline your Cisco contact center operations by easily integrating Zendesk with Cisco CTI Connector. Empower your contact center agents by providing them easy access to any third-party application information, besides Zendesk, with Cisco CTI Connector.
Get the flexibility you need to boost your Cisco contact center performance with advanced features like Click to Dial, CRM transfer, etc. by integrating Zendesk with CTI Connector. Make sure your customer gets results as per their expectations by providing them with excellent customer service.
Empower your agents by providing them with user-friendly tools and capabilities using Cisco CTI integration with Zendesk on your contact center. It will equip your agents to bring down Average call Handling Time (AHT) and provide an improved First Call Resolution (FCR).