Uncovering the Power of Advance Reporting and Analytics for your Contact Center

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Intuitive Visual IVR for Cisco, Avaya, and Genesys Contact Centers

Empower, Engage, and Delight customers with a more interactive, self-serve-driven, and information-rich visual IVR for reduced IVR
opt-outs and agent transfers.

Visual IVR

13+

Years of Expertise

300+

Deployments in 20+ Countries

98.7%

Retention Ratio

Interactive Self-serve Experience

It’s hard to remember the complex IVR menus on a voice call, often leading to frustration and miscommunications among customers. Transform this traditional self-service into a visually rich, easy-to-use IVR experience that offers a more efficient way to show service menus and enhances customer experience.
Reduced Call Volumes

Reduced Call Volumes

Let customers share information in more than one way – alphanumeric data, troubleshooting images, weblinks, visual forms, and more to drastically reduce the need for call transfers to a live agent. Less call transfers mean lesser interactions in the call queues and better agent & customer experience.

Improved First Contact Resolutions

Repeating or common queries do not necessarily require live agents’ assistance. Automate such interactions by offering customers a digital-driven visual IVR service, navigating them to the desired solution through a more engaging, self-serve-driven digital menu.
Improved First Contact Resolutions

Seamless Integration with

Dedicated Customer Success Manager

24/7 Support &
Training

Self Help YouTube Channel

Trusted By

Ready to uplevel your customer experience and convert more leads?

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