ServiceNow CTI Connector

Drive personalized customer experience and Improved Agent Performance with ServiceNow CTI Connector

ServiceNow CTI Connector

13+

Years of Expertise

200+

Deployments in 18+ Countries

98.7%

Retention Ratio

Personalize Caller Experience

Know your caller even before answering the call. Instantly get a complete conversation history on the ServiceNow screen to achieve customer delight.
ServiceNow CTI Connector
ServiceNow CTI Connector

Boost Agent Performance

Give your agents the ability to handle calls smartly. Empower them with ServiceNow CTI advanced call controls and performance monitoring features.

Uplift Supervisor Capabilities

Enable next-level performance monitoring by empowering your supervisors with out-of-the-box monitoring tools and actions for improved productivity.
ServiceNow CTI Connector
ServiceNow CTI Connector

Lower FCR and AHT

Let your agents focus on resolving queries and not gathering customer information. Improve productivity by providing them relevant caller information and necessary call controls all at one place.

Enhance Efficiency

Work smarter, not harder, by taking control of calls within ServiceNow. Leverage ServiceNow CTI Connector single, integrated interface to efficiently maintain contextual conversations.
ServiceNow CTI Connector

Dedicated Customer Success Manager

24/7 Support &
Training

Self Help YouTube Channel

Ready to uplevel your customer experience and convert more leads?

Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals

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