Agent Dashboard for Contact Centers

Compatible with Cisco, Avaya, Genesys, and Amazon Connect. Instantly access custom metrics and information that matters the most for improved productivity and customer experience

Agent Dashboard

13+

Years of Expertise

200+

Deployments in 18+ Countries

98.7%

Retention Ratio

Fully Customizable Interface

Work with the dashboard fields as per your needs to make the most of the data and plan the day ahead accordingly. Have a quick glance at only the necessary data for improved performance

Agent Desktop
Agent Dashboard

Real-time Monitoring

An agent can view live data over a single console. Seamless integration to pull data from multiple resource and display the custom metrics including active, resolved, escalated cases and more.

Optimized agent performance

It ensures quality and optimum performance. You can set and track KPIs, set alarms, and more to avoid escalation and provide quick resolutions.
Agent Dashboard

Seamless Integration with

Dedicated Customer Success Manager

24/7 Support &
Training

Self Help YouTube Channel

Trusted By

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