Uncovering the Power of Advance Reporting and Analytics for your Contact Center

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Web & In-App Chat by CXInfinity

Engage website visitors and app users with web live chat

Deploy top-notch live chat solutions to support customers and sell instantly right from your website or mobile app.

Chat with your customers in real-time with web live chat software

When your customers need support, it needs to be fast, convenient, and accurate. From lead conversion to long-term customer retention, web live chat provides accurate responses without the wait. and accurate.
From lead conversion to long-term customer retention, website and in-app chat
provides accurate responses without the wait.

Never miss the opportunity to retain your customers with
real-time live chat solutions.

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Live Web Chat

Sometimes a client just needs to talk to a real person. Live Chat directs users to a qualified agent with a full customer history report and the right context shareable knowledge base. Help users find a solution quickly and build customer loyalty.
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Live In-App Chat

Talking to app users in real-time can triple user retention. In-app chat makes it easy to help clients navigate an app, answer questions, or offer special deals all from one platform.

80% of users agree that personalized live chat
messages create a better consumer experience

Bespoke live chat solutions help you to personalize
the responses for customer queries and convert leads.

Streamline case management for better customer service

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Web live chat makes your agents smarter

Achieve outstanding customer satisfaction
rates
with customer-centric features

CRM sync

Visitor monitoring

Complete interaction history

Smart pre-chat and post-chat forms.

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Increase lead conversion and customer retention

67% of customer churn is preventable with first-time problem resolution

Tailor interactions to your customers’ journey - and convert more leads

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Strengthen agent performance

Do more with voice, video,
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Extensive Integration library

Track everything and improve results
with robust reporting

Streamline case management for better customer service

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Keep customer data safe

Elevate customer experience and build
customer loyalty

LiveChat organically connects with other CXInfinity features to help you make

every interaction count. 

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Ready to uplevel your customer experience and convert more leads?

Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals

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