NovelVox partners with Zoom to offer a True Integrated Contact Center Experience across all the Verticals
Unified agent experience for personalized CX
Drive productivity with integrated experience
Engage with customers across digital channels
Transform & scale CX with Conversational AI
Powerful Help Desk Software
Optimization performance with real time monitoring
MS Dynamics Integration
Streamline customer service capabilities and deliver personalized experiences to customers.
Boost critical contact center KPIs and take your contact center efficiency to the next level.
Seamlessly streamline contact center workflows and enhance agent productivity.
Elevate your customer service standards with the intuitive power of personalization.
Redefine workflows for a more productive and streamlined agent experience
Harness the power of personalization to deliver a cohesive customer expereince
Heighten customer satifaction by bringing agility and responsiveness into your customer support operations
Set new standards for customer service excellence by breaking down organizational silos
Forge a unified customer support ecosystem for customer service excellence
Transform customer support complexities into simplified and efficient support experience
Master the art of contextual support, offer personalized services and address queries promptly
Bridge the gap between service excellence and customer satisfaction with streamlined services
Bring efficiency into your services with context and precision in every interaction
Tailor your customer support services to meet customer preferences and elevate CX.
Empower agents to adapt swiftly to customer needs and deliver top-notch service
Optimize customer support processes and craft exceptional customer experiences.
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Implementing AI in Modern Contact Center
Join the fastest growing Contact Center software development program to create impactful experiences for your customers with NovelVox. The program provides an opportunity for the partners to build and deliver advanced customer support solutions.
Sell fully customized Agent Desktops today
Supply additional Professional Services
Re-sell developed Finesse Gadgets and Desktops
Optimize and Upgrade features with a few clicks
Reduce your development costs
NovelVox will provide extensive assistance to help you secure your first deal. These include:
We do everything we can to help you secure your deal.
This program is to allow you to design, implement and support your customers without NovelVox.
Finesse Gadget Designer can be used to create or upgrade existing Cisco Finesse gadgets or agent desktops quickly and reliably.
When your customers request changes, you can react quickly and deliver exactly what they want in a timely and cost effective manner.
This will ensure that your customers stay with you and don’t go anywhere else.
Our 24/7 Support Center will ensure that all your projects with NovelVox are successful and trouble free.
Our experienced support team has supported enterprise organizations comprising of 10,000 agents and smaller firms with 5 agents. Whatever the size and expectation, NovelVox will deliver.