Demo for NovelVox Agent Desktop Built-in Gadgets - NovelVox

Are you still managing customers in excel sheets and attend to customers’ requests over emails? Do your contact center agents still struggle to manage customer information and business process details all together?

Introducing NextGen NovelVox Agent Desktop with built-in gadgets for Ticketing tool, Knowledge Base and Customer Management. Empower your agents with a single pane of glass view of all ticketing, dynamic knowledge base and manage data within agent desktop.

Use NovelVox Agent Desktop’s built-in gadgets for Ticketing, Knowledge Base and Customer Management or integrate your existing CRM/ticketing software to streamline business process