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iVision Plus Wallboards for Millennials

Gone days when contact center wallboards were in boring number and standard graphs only. It’s time for next level monitoring for millennials in your office. 

Today’s millennial is always connected, self-reliant & loves animation and so will be their business & monitoring needs.

Presenting the NovelVox iVision Plus created for today’s millennials. It helps you integrate all your data sources to one unified view and lets you create your own wallboard with the designer studio. With its pre-built templates, it is easy to adopt any reporting format including gamification, animated dashboards, seat plan, mobile dashboard, digital signage and more.

Advantages of NovelVox iVisionPlus:

  • Designed for millennials in various formats including gamification, animated dashboard, seat plan and more
  • Self-servicing studio to help design your own wallboard – NO CODING REQUIRED
  • Pre-built gadget and wallboard template library
  • Mobile dashboard for mobile and tablets
  • Define your own actions based on KPI threshold
  • HTML 5 wallboard to support any browser for smoother transitions
  • Ready integration with Cisco, Avaya, Gensys, and all major CRMs, ticketing software, or bespoke applications.
  • Transform your Contact Center with AI and digital omnichannel engagement
  • Adopt Intelligent Virtual Assistant using Google Dialogflow or IBM Watson
  • Increase Customer Satisfaction using sentiment analysis
  • Boost productivity with balanced Human and AI CX Strategy
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Leveraging WhatsApp for Customer Service with Conversational AI
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Leveraging WhatsApp for Customer Service with Conversational AI
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iVision Wallboards
iVision Plus Gamification Wallboards

Resources

How a Call Center Wallboard Helps to Boost Overall Performance of Call Center Operations
What is Contact Center Wallboards and How it Work for Your Contact Center
Top Trends of Contact Center Wallboards & How They Affect Wallboard Design?
Smart CTI Connector for Webex Calling
Smart CTI Connector for Webex Calling
Implementing AI in Modern Contact Center
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