Empower Your Agents With iVision Gamification Wallboards

Empower your agents with iVision Gamification Wallboards that offers real-time contact center data in a ‘gamified’ manner that motivates agents to do better. iVision Gamification is compatible with Cisco gamification, Genesys and Avaya Contact Center Platforms.

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call center gamification Wallboard
call center gamification Wallboard
call center gamification Wallboard

‘Gamification’ Wallboards to Supercharge your Contact Center Agents

A new way to motivate your agents

There is now a better way to manage employee performance, motivation and learning. Gamification is all around us, from Fitness Trackers to Goal Orientated activities. Instant gratification is the new normal. With the help of contact center gamification, agents, like the rest of us, can see how they are performing in real-time and show others of their achievements.

Happy Agents, Happy Customers

Gamification in customer service helps managers of contact centers to motivate and manage their agents, by driving and responding to positive behaviors that lead to better customer service quality and satisfaction. Let your agents self-track their progress, measure AHT, FCR and more to drive on-the-job learning.

Seamless Integration with

  • Salesforce Integration
  • MS-Dynamics Integration
  • Sugar-CRM Integration
  • Sagecrm Integration
  • CRM-360 Integration
  • ServiceNow Integration
  • zendesk Integration
  • freshdesk Integration
  • bmc-Remedy Integration
  • SAP Integration
  • Hubspot Integration
  • Oracle-Healthcare Integration
  • Symitar Integration
  • JackHenry Integration
  • FIS Integration
  • Fiserv Integration
  • Infosys-Finacle Integration
  • LAWSON Integration
  • Epic Integration
  • Cerner Integration
  • Aetna Integration
  • Siebel Integration
  • TelmedIQ Integration
  • Tibco Integration
  • ZOHO Integration
  • Nice Integration
  • Calabrio Integration
  • Uptivity Integration
  • Verint Integration
  • Microsoft-Active-Directory Integration
  • MS-Excel Integration
  • IBM-AS Integration
  • eGain Integration
  • upstreamworks Integration
  • SimCom Integration

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