A whopping 70% of customers report to have a positive chatbot experience and by 2025 it is expected that 85% of customer interaction will not need human agent. Is your contact center ready to handle this disruption? Or you are tangled with the complexities of development.
Let CXInfinity simplify the process by integrating the world’s most popular AI platforms, InfiBOT, Google Dialogflow and IBM Watson with your contact center. It’s high time to elevate CX and ditch the complications faced by agents.