Webinar

iVision Plus Wallboards in Arabic with NextGen monitoring

Gone are the days when contact center wallboards used to be just an amalgamation of some numbers and plain English language only. It’s time to improvise and customize according to the business needs. Keeping in mind our dedicated and ever-growing clients in the middle-east, NovelVox brings to you our iVision Plus wallboards in Arabic with NextGen monitoring.

People today want to always stay connected, self-reliant & loves staying in control when it comes to monitoring their business needs and goals—and what better way to do it than in the language and process that you are most comfortable with! NovelVox offers you all this and more so that you always stay on track to meet your goals.

Why NovelVox iVision Plus?

NovelVox iVision Plus helps you integrate all your data sources to one unified view and lets you create your own wallboard with the designer studio. With its pre-built templates, it is easy to adopt any reporting format including gamification, animated dashboards, seat plan, mobile dashboard, digital signage and more.

Advantages of NovelVox iVision Plus:

Designed for contact center operations in the middle east with Arabic language preference
Self-servicing studio to help design your own wallboard – NO CODING REQUIRED
Pre-built gadget and wallboard template library
Mobile dashboard for mobile and tablets
Define your own actions based on KPI threshold
HTML 5 wallboard to support any browser for smoother transitions
Ready integration with Cisco, Avaya, Gensys, and all major CRMs, ticketing software, or bespoke applications.

Transform your Contact Center with AI and digital omnichannel engagement
Adopt Intelligent Virtual Assistant using Google Dialogflow or IBM Watson
Increase Customer Satisfaction using sentiment analysis
Boost productivity with balanced Human and AI CX Strategy

Leveraging WhatsApp for Customer Service with Conversational AI

Products

iVision Plus wallboards

CXInfinity

Resources

What is Contact Center Wallboards and How it Work for Your Contact Center

Top Trends of Contact Center Wallboards & How They Affect Wallboard Design?

How a Call Center Wallboard Helps to Boost Overall Performance of Call Center Operations

3 Ways to Boost FCR and Reduce Customer Churn

What’s the Power of Powerful Integration?

Implementing AI in Modern Contact Center

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iVision Plus Wallboards in Arabic with NextGen monitoring

Advantages of NovelVox iVision Plus:

Products

Resources

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Request a Demo

Download Brochure

Refer an Opportunity

About Yourself

About the Company You are Referring

Download Guide

Request to Become a Partner

Subscribe to our free newsletter and get blog updates in your inbox

Watch Video

Watch Video

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Download Use Case

Request a Demo

Fill up the form to watch the video