NovelVox partners with Zoom to offer a True Integrated Contact Center Experience across all the Verticals
NovelVox partners with Zoom to offer a True Integrated Contact Center Experience across all the Verticals
Increase agent’s productivity and improve customer experience by enabling personalized service through deep customer insights right at the point of interaction. NovelVox CTI connector enables you to provide the right information, in real time so your agents can immediately start helping customers instantly.
NovelVox CTI Connectors integrates Cisco Finesse CCE/X with Salesforce, MS Dynamics, ServiceNow & Zendesk seamlessly by embedding directly in your CRM or ticketing platform.