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The Modern Way of Efficiently Handling Tickets from your Contact Center

Elevate Agent Experience by Centralizing Customer Interactions

 

Are you prepared to revolutionize your contact center operations? Join us for an immersive webinar that goes beyond traditional ticketing solutions. Say goodbye to disjointed processes and welcome seamless integration into your agent-centric workspace.

 

Watch the latest demo video to discover why the latest generation of Helpdesk Solutions integrated into the Contact Center’s Agent Desktop outperforms traditional Case Management tools with CTI integrations. Learn how it enhances contact center performance and boosts agent productivity like never before.

Watch this webinar to learn:

  • Factors you should consider in Choosing the Right Help Desk Tool
  • Streamlining Help Desk Solutions with Contact Centers: Selecting the Ideal Integration Strategy
  • Why Embedded Help Desk Solutions within Agent Desktop are better than CTI Connectors
  • How Reseller & Partner can make more money by selling complete CX Solution
  • Transform your Contact Center with AI and digital omnichannel engagement
  • Adopt Intelligent Virtual Assistant using Google Dialogflow or IBM Watson
  • Increase Customer Satisfaction using sentiment analysis
  • Boost productivity with balanced Human and AI CX Strategy
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Leveraging WhatsApp for Customer Service with Conversational AI
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Leveraging WhatsApp for Customer Service with Conversational AI
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Products

NV Desk
Agent Accelerator
CXInfinity

Resources

6 Essential Contact Center Reports For Support Team Managers
What to Expect in Reporting Plus 2.3.0?
Boost Your Agent Performance with Intuitive Agent Dashboards
3 Ways to Boost FCR and Reduce Customer Churn
What’s the Power of Powerful Integration?
Implementing AI in Modern Contact Center
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