CTI CONNECTOR FOR CISCO
Embed Cisco Calling Directly into Your Business Systems
Simplify agent workflows by bringing Cisco voice controls into CRM and business applications—no switching, no manual effort.
17+
Years of Expertise
350+
Deployments in 20+ Countries
90%
Customer Retention Ratio
Handle Calls Without
Leaving Your CRM
Reduce Average Handle Time (AHT) and eliminate repetitive tasks by embedding Cisco telephony directly into agent workflows. Agents can manage calls, access customer data, and update records—all from a single interface.
Control calls directly within CRM systems
Access customer data without switching screens
Reduce manual effort during interactions
Instant Screen Pops for Faster Conversations
Automatically display customer information as soon as a call begins.
Agents start conversations with context, not questions.
- Retrieve customer profiles instantly
- Reduce lookup time
- Improve response speed
Automate Call Logging and Activity Tracking
Remove the need for manual updates after every interaction.
All call details are captured and logged automatically within the system.
- Automatic call logging
- Accurate activity tracking
- Reduced after-call work (ACW)
Standardize Call Handling Across Teams
Ensure consistent processes by embedding call workflows directly into business applications.
Agents follow the same structure, regardless of team or location.
- Improve process consistency
- Reduce errors and missed steps
- Simplify training and onboarding
Deploy Quickly with
Pre-Built Integrations
Get started faster without complex development.
CTI Connector is designed for rapid deployment with minimal disruption.
Quick implementation timelines
Minimal dependency on IT teams
Easy integration with existing systems
Ready to uplevel your customer experience and convert more leads?
Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals.
