Newsroom
Latest Announcements
Apr 1, 2020
NovelVox’s New Cisco Finesse Supervisor Desktop to Boost Contact Center Productivity
Mar 23, 2020
Enable Work from Home Mode for your Cisco Contact Center Agent with NovelVox Mobile App, 24-hour implementation
Mar 03, 2020
NovelVox Introduces the CTI Connector and Unified Agent Desktop for Cisco Call Manager (CUCM)
Jan 29, 2020
NovelVox’s Universal Connector Adds 35 New Applications Integration with Cisco, Avaya, Genesys & Five9 Contact Centers to Remain as the Largest Integration Library
Jan 16, 2020
Novelvox Introduces the First Epic CTI Connector for Cisco, Avaya and Genesys
Dec 23, 2019
NovelVox Announcement on Support for Flash and Java
Nov 4, 2019
NovelVox Releases Finesse Unified Mobile Agent with Upgraded Features
Jun 25, 2019
NovelVox Releases Cisco Finesse Mobile Agent App Version 2.0: Deliver Experiential Contact Center Services on the Go
May 8, 2019
NovelVox Agent Desktop—First to Pass Cisco Interoperability Verification Testing (IVT) for Cisco Finesse 12.0
March 13, 2019
NovelVox Launches ‘City Assist’ for Government & County Contact Centers to Enhance Quality Engagement with Citizens
