Meet us at PCC EMEA, Brussels, Belgium, April 14-17, 2024 and Transform Digital Experience for Avaya.
Drive agent efficiency with seamless integration of Amazon Connect phone system and Zendesk.
Empower agents to deliver an exceptional customer experience with our Amazon Connect Zendesk Integration. Boost agent productivity by minimizing manual obligations and bringing comprehensive customer details on a single interface.
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Mohammed Yasin
Agent desktop by NovelVox ensured better agent and customer experience. Its ability to easily customize and create gadgets as per our needs is truly amazing.
Mark Coleman
We no more need to worry about exposing all customer information from CRM and our internal data to agents. Agents now have access to only that information which they require for handling calls. We explored many solutions but NovelVox was the only one who delivered it. It’s been working great so far.
Tim Nicholas
NovelVox has helped us improve the overall agent-customer experience with not just the screen pop application, but also by building a desktop as per our specific requirements. It’s exactly what we needed.
Audrey Hill
I research and found NovelVox to be the one support with the condo with the different applications from ServiceNow to Salesforce to Excel, so with the different applications with one product they are so flexible.
Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals
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