NovelVox
Web & In-App Chat by CXInfinity

Engage website visitors and app users with web live chat

Deploy top-notch live chat solutions to support customers and sell instantly right from your website or mobile app.

Chat with your customers in real-time with web live chat software

When your customers need support, it needs to be fast, convenient, and accurate. From lead conversion to long-term customer retention, web live chat provides accurate responses without the wait. and accurate.
From lead conversion to long-term customer retention, website and in-app chat
provides accurate responses without the wait.

Never miss the opportunity to retain your customers with
real-time live chat solutions.

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Live Web Chat

Sometimes a client just needs to talk to a real person. Web Live Chat directs users to a qualified agent with a full customer history report and the right context shareable knowledge base. Help users find a solution quickly and build customer loyalty.

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Live In-App Chat

Talking to app users in real-time can triple user retention. In-app chat makes it easy to help clients navigate an app, answer questions, or offer special deals all from one platform.

Bespoke web live chat solutions help you to personalize
the responses for customer queries and convert leads.

Streamline case management for better customer service

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Web live chat makes your agents smarter

Achieve outstanding customer satisfaction
rates
with customer-centric features

CRM sync
Visitor monitoring
Complete interaction history
Smart pre-chat and post-chat forms.
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Increase lead conversion and customer retention

67% of customer churn is preventable with first-time problem resolution

Tailor interactions to your customers’ journey - and convert more leads

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Strengthen agent performance

Do more with Voice, Video, Co-Browse

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Extensive Integration library

Track everything and improve results
with robust reporting

Streamline case management for better customer service

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Keep customer data safe

Elevate customer experience and build
customer loyalty

Live Web Chat organically connects with other CXInfinity features to help you make

every interaction count. 

Voice Bot
Sentiment analyser
Agent Assist
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Ready to uplevel your customer experience and convert more leads?

Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals

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