NovelVox
Co-Browse by CXInfinity

Enable Connectivity, Collaboration in Real-time

Deliver a connected, collaborative and real-time CX with a secure co-browsing software solution

Delight Your Website Visitors in Real Time with Co-browsing Software

Ensure faster onboarding and support sessions to your customers or web visitors. Deploy co browsing solution to access your customers screen and help if they get stuck.

Co-browsing is great for

Online account management
Online credit applications
Online Forms
Online college applications

Don’t wait to be asked

Leverage AI to trigger co-browsing suggestions for idle sessions. Let bots suggest a co-browsing session or enable agents to pop on live chat personally to let your customers know help is available

Work face-to-face with customers

Launch a video chat alongside co-browsing to interact with customers in real time, while you assist them.

Streamline service with unified agent desktop

See the complete customer conversation, alongside customer data and your co-browsing session in a unified agent desktop. Maximize agent productivity with CXInfinity’s single interface CX.

Resolve Issues quickly, convert more
leads, and keep your clients and agents
happy

No Downloads Needed

Annotation & Screen Control

One-on-one support for any industry
and application

Banking
Insurance
Government
Medical
SaaS
Transportation
Education
FinTech

Ensure better results with secure streaming

Industry-specific Co browsing Solutions
Made For You

30%

Increase Lead Conversion

67%

Prevent

Issues

70%

Exceed Customer Expectations

Work smarter (not harder) with these
integrations

Ready to uplevel your customer experience and convert more leads?
Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals.
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