NovelVox
Co-Browse by CXInfinity

Enable Connectivity, Collaboration in Real-time

Deliver a connected, collaborative and real-time CX with a secure co-browsing software solution

Delight Your Website Visitors in Real Time with Co-browsing Software

Ensure faster onboarding and support sessions to your customers or web visitors. Deploy co browsing solution to access your customers screen and help if they get stuck.

Co-browsing is great for

Online account management
Online credit applications
Online Forms
Online college applications

Don’t wait to be asked

Leverage AI to trigger co-browsing suggestions for idle sessions. Let bots suggest a co-browsing session or enable agents to pop on live chat personally to let your customers know help is available

Work face-to-face with customers

Launch a video chat alongside co-browsing to interact with customers in real time, while you assist them.

Streamline service with unified agent desktop

See the complete customer conversation, alongside customer data and your co-browsing session in a unified agent desktop. Maximize agent productivity with CXInfinity’s single interface CX.

Resolve Issues quickly, convert more
leads, and keep your clients and agents
happy

No Downloads Needed

Annotation & Screen Control

One-on-one support for any industry
and application

Banking
Insurance
Government
Medical
SaaS
Transportation
Education
FinTech

Ensure better results with secure streaming

Industry-specific Co browsing Solutions
Made For You

30%

Increase Lead Conversion

67%

Prevent

Issues

70%

Exceed Customer Expectations

Work smarter (not harder) with these
integrations

Ready to uplevel your customer experience and convert more leads?
Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals.
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Build, Grow, and Scale Your Way

Referral Program

Bring us more sales opportunities through referrals and get rewarded for every referral that becomes our customer.

Reseller Program

Get certified to include NovelVox products in your offerings and get a commission each deal when you resell.

Implementation Program

Develop your own integrations with NovelVox and get access to all our pre-built tools and proprietary solutions.

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Connect with us right away through instant chat.

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Overview

  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 100+ third-party applications.
  • 100+ third-party app integrations
  • 15+ Years of Experience
  • 350+ Deployments in 20+ Countries

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Connect with us right away through instant chat.

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Overview

  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 100+ third-party applications.
  • 100+ third-party app integrations
  • 15+ Years of Experience
  • 350+ Deployments in 20+ Countries

In a hurry?

Connect with us right away through instant chat.

Explore NovelVox Solutions

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