Meet us at PCC EMEA, Brussels, Belgium, April 14-17, 2024 and Transform Digital Experience for Avaya.
The Fresh & New Cisco Finesse 12 Agent Desktop is right around the corner—is your contact center prepared for it? NovelVox brings in new features with Unified Agent Desktop for Cisco Finesse 12.0 to provide an enriched and updated agent experience. Add the power of data unification from any of your 3rd party application to offer your agents with a single pane of glass view of entire data. This will greatly empower your agents to deliver exceptional customer experience.
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