Advance Amazon Connect Dashboard Designs

Interactive wallboard designs to keep agents engaged and updated about their performance and targets without getting annoyed by plain, black, monotonous digits. The data is updated in real-time with seamless 3rd party application integration.

  • Over 50 engaging AWS connect Wallboard designs
  • Real-time performance view to motivate agents
  • HTML 5 wallboards with advance and interesting design
Amazon Connect wallboard

Instant SMS, email alert and notification

Get real-time alerts and notification over SMS and email regarding threshold KPIs. View and monitor individual and team performance any time for controlled output.

  • Visual, audio alerts, SMS or email notification
  • Instantly fix threshold KPIs
  • Monitored movement for individual and team
Amazon Connect wallboard

Seat Plan at Glance

Get a birds eye view of floor’s performance with seat plan. Don’t limit your monitoring to individual go beyond to the floor by viewing every agent’s performance on seat level and their status too.

  • Know agent’s status – active, offline etc.
  • Floor seats at a glance
  • Broadcast messages for the floor
Amazon Connect wallboard

iVision Touch Mobile Dashboard

Keep a track on agent performance from anywhere over the mobile phone. Get real-time data related to KPIs retrieved on the mobile with this extensible mobile application.

  • KPI alerts over mobile
  • Interactive dashboard with pre-designed banner
  • Seamless 3rd party application integration
Amazon Connect wallboard

Gamified AWS Connect Wallboard

Optimize agent performance by gamifying wallboards and engaging the team to perform the best with a healthy competition in place. The interesting graphic keeps agents free from monotony.

  • Display relevant metric in gamified form
  • Real-time performance data to view and motivate agents
  • Engaging interface with gamified display of numbers
Amazon Connect wallboard

Business-specific interface

Choose from existing templates or customize the existing with drag and drop designer studio. Seamless 3rd party integration keeps the wallboard data updated

  • Have brand theme over wallboard
  • Drag & drop designer tool for easy modification
  • Library of 70+ wallboard for Amazon connect wallboard
Amazon Connect wallboard

Seamless Integration with

  • Salesforce Integration
  • MS-Dynamics Integration
  • Sugar-CRM Integration
  • Sagecrm Integration
  • CRM-360 Integration
  • ServiceNow Integration
  • zendesk Integration
  • freshdesk Integration
  • bmc-Remedy Integration
  • SAP Integration
  • Hubspot Integration
  • Oracle-Healthcare Integration
  • Symitar Integration
  • JackHenry Integration
  • FIS Integration
  • Fiserv Integration
  • Infosys-Finacle Integration
  • LAWSON Integration
  • Epic Integration
  • Cerner Integration
  • Aetna Integration
  • Siebel Integration
  • TelmedIQ Integration
  • Tibco Integration
  • ZOHO Integration
  • Nice Integration
  • Calabrio Integration
  • Uptivity Integration
  • Verint Integration
  • Microsoft-Active-Directory Integration
  • MS-Excel Integration
  • IBM-AS Integration
  • eGain Integration
  • upstreamworks Integration
  • SimCom Integration

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