NovelVox iVision Wallboard for Genesys Contact Centers for Retail & eCommerce

Discover the powerful capabilities of iVison, an advanced monitoring platform designed specifically for your Genesys Contact Center. Go beyond traditional metrics tracking and transform agent engagement and motivation with the iVision wallboard. 

 

In this video:

 

⦿ Discover how iVision leverages gamified KPIs to motivate agents and drive better performance. 

⦿ Find out how it empowers agents with valuable information and fosters better collaboration between agents and supervisors.

⦿ Witness how its intuitive configuration options make it easy for businesses to set up and manage. 

 

Unlock the potential of iVision Plus Wallboards to boost agent morale, improve customer service, and take your contact center operations to the next level. 

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