Uncovering the Power of Advance Reporting and Analytics for your Contact Center

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iVision Plus: Advanced Avaya Contact Center Wallboards

iVision Plus Avaya wallboard offers real-time agent performance stats to manage and motivate team.

Avaya Wallboard

13+

Years of Expertise

300+

Deployments in 20+ Countries

98.7%

Retention Ratio

Intuitive Wallboards Designs

NovelVox Avaya Wallboard software can retrieve real-time data and metrics for the team and individual agents at the contact center. The display of performance is represented with intuitive designs

Avaya Wallboard
Avaya Wallboard

Instant notification for Avaya Wallboards

Receive real-time alerts and notifications over email, SMS and more for a much more monitored performance. Get a control over threshold breaches with active management even when team lead is not at the desk

Avaya Wallboard for Seat Plan

Seat plan gives a glance at the entire Avaya contact center seats and agent status. Monitor and instruct agents status based on their live, offline, waiting, etc. Notify for errors and compare performance.

iVision Touch Mobile Dashboard

Observe agent performance even on the go by retrieving real-time KPIs over iVision Touch for Avaya call center. This NovelVox application is an extensible mobile application.

Interactive ‘Gamified’ Wallboard

Add a hint of excitement to the monotonous monitoring part for agents and create a friendly competitive environment at work to boost performance with gamified Avaya wallboard

Avaya Wallboard
Avaya Wallboard

Over 70 Integrated Avaya Wallboard Designs

Choose from the existing wallboard template or modify it anytime based on your business requirement. From logo, color to other brand essentials, personalize your wallboard.

Seamless Integration with

Dedicated Customer Success Manager

24/7 Support &
Training

Self Help YouTube Channel

Trusted By

50+ Design Library

Ready to uplevel your customer experience and convert more leads?

Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals

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