Agent Accelerator for Cisco Webex Contact Centers
Seamlessly transition from Cisco Finesse to Webex Contact Center with enterprise-grade, out-of-the-box ready, and next-gen integration capabilities.
Years of Expertise
Deployments in 18+ Countries
Transition to the cloud seamlessly
Resolve Calls Faster with Single Screen View
Easy to customize
Industry Optimized from Day 1
Maximize agent’s productivity with seamless integration
Leverage NovelVox’s biggest integration library to Break down silos between operational, transactional, and experiential data with NovelVox’s library of 75+ integrations. Scale agent performance and optimize customer interactions through out-of-the-box unification of data. Smart integrations are available with CRM, Ticketing, EMR/EHR, Banking systems, and other business applications leveraging open API accessibility.
Consistent integrations with:
Empower & Motivate Agents
Personalized Customer Experience
Seamless Integration with
Dedicated Customer Success Manager
Self Help YouTube Channel
Ready to uplevel your customer experience and convert more leads?
Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals