Amazon Connect CTI Connector

Simplify agent workflows and increase efficiency by connecting your CRM/Ticketing app with Amazon Connect CCP panel. Handle omnichannel interactions seamlessly without switching screens!!

Amazon Connect CTI Connector

14+

Years of Expertise

300+

Deployments in 20+ Countries

98.7%

Retention Ratio

Unify & Integrate Agent Experience

Save agents from manually pulling data from phone systems, CRM, and Ticketing apps. Equip them with a unified CTI interface connecting Amazon Connect CCP panel with apps like Salesforce, ServiceNow, MS Dynamics, Freshdesk, Zendesk, and more. Empower them to handle calls without toggling screens and improve efficiency.

Greet Callers with First Names

Delight customers by greeting them with their first names. Leverage seamless CTI integrations to reduce the average handling time and improve first contact resolution scores.

Streamline Customer Service Operations

Empower agents to do more by customizing their CTI interface as per their unique workflows. Unify the disintegrated CRM workflows to automate agent tasks and improve the customer service experience.
Streamline Customer Service Operations

Dedicated Customer Success Manager

24/7 Support &
Training

Self Help YouTube Channel

Trusted By

Ready to uplevel your customer experience and convert more leads?

Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals

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