According to a survey by Segment, 49% of buyers have made impulse purchases on receiving a personalized experience or response. And the lookout for similar experience is soaring numbers when asked from customers.
To offer a personalized experience to your customers, you need to have motivated agents. Nothing can delight them better than accessing the contact center technology, i.e., Agent Desktop, Wallboards, and more in the preferred language, i.e. Arabic.
Increase your Cisco UCCE/X, PCCE, HCS, UCM, Avaya and Genesys PureCloud, PureEngage, PureConnect contact center efficiency with integrated and optimized Arabized agent desktops and wallboards. Optimize your agent’s performance with these cost-saving solutions from NovelVox