Uncovering the Power of Advance Reporting and Analytics for your Contact Center

  • 00Days
  • 00Hours
  • 00Minutes
  • 00Seconds

iVision Plus: NextGen Cisco Call Center Wallboards

Cisco call center wallboards empower and motivate agents to do better by providing them with real-time performance statistics in most interactive designs. Compatible contact center wallboard software for Cisco UCCX/UCCE/PCCE/CUCM

Cisco Wallboard

13+

Years of Expertise

300+

Deployments in 20+ Countries

98.7%

Retention Ratio

Intuitive Wallboard Designs

Get interactive Cisco contact center wallboard designs with iVision plus that provides real-time stats and metrics of both—individual and team performances.

Cisco Wallboard

SMS, Email or Alert Notifications

Cisco Call center wallboard software allows to set KPI thresholds to control performance and stay informed of threshold breaches for immediate action even if you are not actively monitoring and managing.

Seat Plan at Glance

Get an overall view of your entire contact center seats and be able to spot agents’ statuses—whether they are offline, waiting, or on call. Spot errors and compare performance visually.

Cisco Wallboard
Cisco Wallboard

iVision Touch Mobile Dashboard

Retrieve real-time contact center KPIs and metrics on the go with iVision Touch, a flexible and extensible mobile software application designed by NovelVox.

Interactive ‘Gamified’ Wallboard

With Cisco Contact Center Wallboards, you will be able to develop focused and customized wallboards using contact center metrics. Manage your agent/employee performance better with gamification over Cisco Contact Center Wallboard.

Genesys Wallboard
Cisco Wallboard

Library of 75+ Integrated Wallboard Designs

Start from an existing template or select form the exciting and modified theme based on your business. From branding theme to business purpose, all can be modified easily. It is available for Cisco call center wallboards.

Seamless Integration with

Dedicated Customer Success Manager

24/7 Support &
Training

Self Help YouTube Channel

Trusted By

50+ Design Library

Ready to uplevel your customer experience and convert more leads?

Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals

  • This field is for validation purposes and should be left unchanged.

Subscribe to our free newsletter and get blog updates in your inbox

Request to Become a Partner

  • This field is for validation purposes and should be left unchanged.

Download Guide

  • This field is for validation purposes and should be left unchanged.

Refer an Opportunity

  • About Yourself

Download Brochure

  • This field is for validation purposes and should be left unchanged.

Request a Demo

  • This field is for validation purposes and should be left unchanged.