Webinar

Re-imagine Digital Omnichannel Engagement with CXInfinity

The limitations of traditional channels and processes are becoming the root cause of disconnect within the customer journeys resulting in poor customer service. The key is to bridge the communication channels and deliver a consistent experience across all digital touchpoints for a frictionless CX!

Learn how NovelVox’s CXInfinity helps in providing a blended experience by integrating multiple digital channels like text, email, social, chatbots and more to your existing systems and enhance overall customer experience.

Watch this video and know how to:

Unify & integrate agent experience for improved productivity
Drive competitive advantage with a high-end omnichannel solution
Embrace personalization with face-to-face conversations
Provide connected digital CX enhancing customer satisfaction

Transform your Contact Center with AI and digital omnichannel engagement
Adopt Intelligent Virtual Assistant using Google Dialogflow or IBM Watson
Increase Customer Satisfaction using sentiment analysis
Boost productivity with balanced Human and AI CX Strategy

Leveraging WhatsApp for Customer Service with Conversational AI

Products

NV Desk

Smart CTI Connector

CXInfinity

Resources

How Can Case Management Systems Help Your Business?

Why Your Business Needs An Online Ticketing System

Modern Contact Center Solutions for Evolving Customer Needs

3 Ways to Boost FCR and Reduce Customer Churn

What’s the Power of Powerful Integration?

Implementing AI in Modern Contact Center

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Re-imagine Digital Omnichannel Engagement with CXInfinity

Watch this video and know how to:

Products

Resources

Related Webinars

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Drive Digital First Customer Journey From Your Cisco Finesse Contact Centers

Request a Demo

Download Brochure

Refer an Opportunity

About Yourself

About the Company You are Referring

Download Guide

Request to Become a Partner

Subscribe to our free newsletter and get blog updates in your inbox

Watch Video

Watch Video

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Download Use Case

Request a Demo

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