NovelVox partners with Zoom to offer a True Integrated Contact Center Experience across all the Verticals
NovelVox partners with Zoom to offer a True Integrated Contact Center Experience across all the Verticals
The limitations of traditional channels and processes are becoming the root cause of disconnect within the customer journeys resulting in poor customer service. The key is to bridge the communication channels and deliver a consistent experience across all digital touchpoints for a frictionless CX!
Learn how NovelVox’s CXInfinity helps in providing a blended experience by integrating multiple digital channels like text, email, social, chatbots and more to your existing systems and enhance overall customer experience.