NovelVox iVision Wallboards is designed to display important contact center information to all your agents and supervisors. Our Wallboards are completely customizable to match your needs and only requires a web browser to work. With iVision Wallboards Widgets like Seat Plans, Digital Signage and Gamification, our Wallboards can display a multitude of information in a variety of formats to suit your organization. iVision Wallboards is compatible with Cisco, Genesys and Avaya Contact Center platforms.
- Seat Plans to identify black spots across all your contact center sites
- Gamification and how this can affect agent performance
- Unification of Data from different sources onto one iVision Wallboard
- Extend the iVision Wallboard into Digital Signage