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NovelVox

WhatsApp Integration with BOT

Fuel sales and delight customers with AI-driven whatsapp business chatbots for WhatsApp engagement.
WhatsApp Bot Integration
15+

Years of Expertise

300+

Deployments in 20+ Countries

98.7%

Retention Ratio

Scale engagement

Connect with billions of potential customers on their favorite messaging app even without a live agent 24×7—drive-up conversions exponentially with WhatsApp’s highest open rate. Offer instant and more personalized services such as reminders, alerts, notifications, verification codes, online help links, customer surveys, and more.

  • Be available 24*7
  • Increase reach
  • Personalize conversations
WhatsApp Bot Integration
WhatsApp Bot Integration

Automated replies

Don’t leave a customer to grow unengaged. Engage instantly with automated replies from an AI-driven bot at work. Address queries that are repetitive and can be resolved without any intervention from a human agent. Reduce wait time and improve conversation resolution.
  • Automate mundane WhatsApp replies
  • Engage Instantly
  • Improve customer experience

Engine agnostic

Leverage the AI-driven, engine agnostic bot to handle level 1 queries through WhatsApp. Opt for the in-house NLU-based engine or integrate with third-party bot engines as per your organizational needs. Go live in no time with this single box setup. One server one system to manage all channels over a single unified screen.
  • Integrate with Dialogflow, IBM Watson, etc.
  • Increase lead and conversion
  • Quick installation
WhatsApp Bot Integration

Pre-Built Gadgets

Agent Performance Dashboard Gadget
Ticketing Gadget
Customer Management Gadget
Knowledge Base Gadget
Agent to Agent/Supervisor Chat & Broadcast Gadget
Agent Personal Phonebook Gadget
Agent Scripting Gadget
Call Disposition Gadget

Seamless Integration with

aurus
Got a question, request a callback
Dedicated Customer Success Manager
24/7 Support &
Training
Self Help YouTube Channel

Trusted By

fedex
Ready to uplevel your customer experience and convert more leads?

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Bring us more sales opportunities through referrals and get rewarded for every referral that becomes our customer.

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Implementation Partner

Develop your own integrations with NovelVox and get access to all our pre-built tools and proprietary solutions.

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Overview

  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 75+ third-party applications.
  • 75+ third-party app integrations
  • 15+ Years of Experience
  • 300+ Deployments in 20+ Countries

Hate filling out forms?

Speak to us right away. We are available every hour of the day and each day of the year.
  • (928) 864-5100

Download Brochure

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Your data is securely managed. To know more, visit our Privacy Policy

Overview

  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 75+ third-party applications.
  • 75+ third-party app integrations
  • 15+ Years of Experience
  • 300+ Deployments in 20+ Countries

Hate filling out forms?

Speak to us right away. We are available every hour of the day and each day of the year.

  • (928) 864-5100

Explore NovelVox Solutions

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Your data is securely managed. To know more, visit our Privacy Policy