Unified agent experience for personalized CX
Drive productivity with integrated experience
Engage with customers across digital channels
Transform & scale CX with Conversational AI
Historical reporting for informed decision-making
Optimization performance with real time monitoring
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Implementing AI in Modern Contact Center
Enable your agent to work remotely or from home via tablets or smartphones or PC without any VPN. Receive customer calls with an instant login and easy call controls to deliver on-floor customer experience seamlessly with 24 hours implementation.
Agents are equipped with a personal phonebook to coordinate well with team members for instant guidance. The agent stats ensure excellent performance from anywhere across the globe
Equip agents with caller information even before answering the call with seamless CRM integration. It boosts agents’ confidence to handle calls more efficiently and cut down the time lost in searching for information.
*24 hours implementation support is not applicable on 3rd party application integration.
Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals