Mobile Agent App for Cisco Finesse

Enable your Agents to Work from Home from their Mobile, Tablet or Desktop with 24 Hours implementation

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13+

Years of Expertise

200+

Deployments in 18+ Countries

98.7%

Retention Ratio

Expand Customer Service Beyond the Floor

Enable your agent to work remotely or from home via tablets or smartphones or PC without any VPN. Receive customer calls with an instant login and easy call controls to deliver on-floor customer experience seamlessly with 24 hours implementation.

Mobile App

More than Accepting Calls

Agents are equipped with a personal phonebook to coordinate well with team members for instant guidance. The agent stats ensure excellent performance from anywhere across the globe

Seamless CRM Integration*

Equip agents with caller information even before answering the call with seamless CRM integration. It boosts agents’ confidence to handle calls more efficiently and cut down the time lost in searching for information.

*24 hours implementation support is not applicable on 3rd party application integration.

Mobile App

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Dedicated Customer Success Manager

24/7 Support &
Training

Self Help YouTube Channel

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