Mobile Agent App for Cisco Finesse
Enable your Agents to Work from Home from their Mobile, Tablet or Desktop with 24 Hours implementation
Years of Expertise
Deployments in 18+ Countries
Expand Customer Service Beyond the Floor
Enable your agent to work remotely or from home via tablets or smartphones or PC without any VPN. Receive customer calls with an instant login and easy call controls to deliver on-floor customer experience seamlessly with 24 hours implementation.
More than Accepting Calls
Agents are equipped with a personal phonebook to coordinate well with team members for instant guidance. The agent stats ensure excellent performance from anywhere across the globe
Seamless CRM Integration*
Equip agents with caller information even before answering the call with seamless CRM integration. It boosts agents’ confidence to handle calls more efficiently and cut down the time lost in searching for information.
*24 hours implementation support is not applicable on 3rd party application integration.
Dedicated Customer Success Manager
Self Help YouTube Channel
Ready to uplevel your customer experience and convert more leads?
Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals