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Novelvox introduces a powerful unified agent and supervisor desktops exclusively designed for Banks & Credit Unions.
Reduce Average Handle Time (AHT), improve First Contact Ratio (FCR) and members engagement experience all while saving over 14% of contact center operations cost.

This video will cover

Unique desktops for each department

Powerful Supervisor desktop

Admin panel to manage services

Desktop customization

iVision wallboard integration

Much more..

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NovelVox Agent Desktop For Banks & Credit Unions

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