NovelVox

CTI connector and Agent Desktop for Cisco Call Manager

Experience personalized telephony solution in two different ways by integrating CRM with NovelVox Agent Desktop and CTI Connector for UCM.

14+

Years of Expertise

200+

Deployments in 18+ Countries

98.7%

Retention Ratio

Agent Desktop for Cisco Call Manager

CTI Cisco Call manager improves your agent’s efficiency by empowering with customer information and easier call management on one desktop screen.

NovelVox CTI Connector for CUCM

Offer improved customer experience by enabling agents to offer an instant and personalized solution by embedding CTI for CUCM in the CRM application. Also, the agent phonebook within the connector empowers the agents to handle calls efficiently.
Dedicated Customer Success Manager
24/7 Support &
Training
Self Help YouTube Channel

Trusted By

fedex

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Develop your own integrations with NovelVox and get access to all our pre-built tools and proprietary solutions.

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Overview

  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 75+ third-party applications.
  • 75+ third-party app integrations
  • 15+ Years of Experience
  • 300+ Deployments in 20+ Countries

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Overview

  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 75+ third-party applications.
  • 75+ third-party app integrations
  • 15+ Years of Experience
  • 300+ Deployments in 20+ Countries

Hate filling out forms?

Speak to us right away. We are available every hour of the day and each day of the year.

Explore NovelVox Solutions

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