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NovelVox Banking Agent Accelerator for Huawei AICC (Arabic Version)

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Whatโ€™s the Power of Powerful Integration?

Managing customer interactions across disconnected banking systems slows down your agents and delays resolution.

When your core banking, CRMs, and contact center tools arenโ€™t connected, every customer query becomes a manual task, impacting productivity and overall satisfaction.

The Arabic-ready NovelVox Banking Agent Accelerator for Huawei AICC empowers banking agents with a unified, 360ยฐ view of customer accounts, transaction history, and service records all within a single, easy-to-use interface.

Watch the video to learn how

โŠš Reduce average handle time by eliminating screen switching

โŠš Improve FCR with pre-integrated core banking, CRMs, and loan systems

โŠš Equip agents with a 360ยฐ view of customer information and service history

โŠš Automate tasks like fraud deduction, loan servicing, and balance updates

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  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 100+ third-party applications.
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