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NovelVox Banking Agent Accelerator for Huawei AICC (Arabic Version)

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What’s the Power of Powerful Integration?

Managing customer interactions across disconnected banking systems slows down your agents and delays resolution.

When your core banking, CRMs, and contact center tools aren’t connected, every customer query becomes a manual task, impacting productivity and overall satisfaction.

The Arabic-ready NovelVox Banking Agent Accelerator for Huawei AICC empowers banking agents with a unified, 360° view of customer accounts, transaction history, and service records all within a single, easy-to-use interface.

Watch the video to learn how

⊚ Reduce average handle time by eliminating screen switching

⊚ Improve FCR with pre-integrated core banking, CRMs, and loan systems

⊚ Equip agents with a 360° view of customer information and service history

⊚ Automate tasks like fraud deduction, loan servicing, and balance updates

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  • We enable brands to create superior agent and customer experience by offering next-gen contact center integrations with 100+ third-party applications.
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