Salesforce Integration with Cisco, Avaya & Genesys Contact Centers
Get advanced contact center features by smooth API integration of salesforce with NovelVox
NovelVox brings you the much-needed integration solutions for your Cisco, Avaya and Genesys contact centers. It offers integration with 70+ applications across industries that will empower agents in delivering quick and personalized customer experience. NovelVox offers powerful integration with Salesforce. Seamlessly integrate NovelVox agent desktop and Smart CTI Connector to enhance agent experience.
NovelVox has been providing effective and optimized contact center solutions across industries including banking, government entities, credit unions, healthcare, retail, logistics & travel, education, telecoms etc. for more than a decade. Regardless of the business size and nature, we have been successful in integrating core business applications as per the business needs. NovelVox Salesforce integration solutions are compatible with Cisco, Avaya and Genesys contact centers, and is relied upon across all industries.