Salesforce Integration with Cisco, Avaya & Genesys Contact Centers
Get advanced contact center features with smooth Salesforce API integration with NovelVox Agent Accelerator
Types of Salesforce Integration
Cisco Finesse Agent Accelerator with Salesforce Integration
Get advanced contact center features by smoothly integrating Salesforce with NovelVox Agent Accelerator
Salesforce Smart CTI Connector for Avaya
Get embedded smart CTI Connector within the Salesforce.
Avaya Agent Accelerator with Salesforce Integration
Customized Salesforce Smart CTI Connector for Cisco
Get embedded smart CTI Connector within the Salesforce
Tools to Enhance Performance
NovelVox brings you the much-needed integration solutions for your Cisco, Avaya and Genesys contact centers. It offers integration with 70+ applications across industries that will empower agents in delivering quick and personalized customer experience. NovelVox offers powerful integration with Salesforce. Seamlessly integrate NovelVox agent desktop and Smart CTI Connector to enhance agent experience.
Reach all your agents
Key Performance Metrics
NovelVox has been providing effective and optimized contact center solutions across industries including banking, government entities, credit unions, healthcare, retail, logistics & travel, education, telecoms etc. for more than a decade. Regardless of the business size and nature, we have been successful in integrating core business applications as per the business needs. NovelVox Salesforce integration solutions are compatible with Cisco, Avaya and Genesys contact centers, and is relied upon across all industries.
Ready to uplevel your customer experience and convert more leads?
Schedule a demo today to learn how you can close more sales, retain more customers and get more referrals